HealthEast Care System: Storymapping the Quality Journey

Betsy Stites and Pam Hull had a problem. They had completed a focused strategy process in their organization, the HealthEast Care System in St. Paul, MN. Now the big goal for HealthEast was “to be the benchmark of quality in the Twin Cities.” The problem was how!

“There had been a lot of uncertainty,” Betsy reflects. “Quality is so ethereal. We had to figure out a way to integrate things from an organizational and cultural standpoint.”

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Top 10 Reasons to Use a Storymap

1. Gain Alignment. Need to get everyone on the same page in your organization? The Grove‘s Storymap™ process is designed to reveal and resolve alignment issues, refine the message and get all stakeholders on the same page and moving toward the same goal.

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Mapping a Visual History of Katrina’s Aftermath in Mississippi

At a unique trade show billed by Mississippi Gov. Haley Barbour as the first ever “Recovery Expo” in August 2006 at Biloxi’s Mississippi Coast Coliseum, booths showcased vendors selling everything from Kevlar siding to prefab homes, legal expertise and building and zoning advice. At the center of the hopeful gathering, a Grove Storymap™ helped attendees gain some perspective: a clear picture of the progress made in the state’s recovery efforts over the year following Hurricane Katrina’s August 2005 devastation. (more…)

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